Customer Services

Contact us

Support

Timing : Mon-Sun | 10:00 AM - 07:00 PM (IST)

Contact us on : +91 73146 20478

Email :support@kingdomofwhite.com

Frequently asked questions!

WHERE CAN I FIND SIZE AND FIT INFORMATION?

Click on ‘Size Chart' on each item’s page to view our conversion chart. We also provide model measurements.

HOW CAN I TRACK MY ORDER?

When the order will be tendered to the courier, you will receive an email from the courier providing the tracking number (AWB) related to the order. To monitor the status of your order, you may visit the courier website and insert the AWB number in the “track your shipment” area.

WHICH CURRENCIES CAN I SHOP IN?

Payments as well as refunds for shipments are all invoiced in Indian Rs (INR).

HOW CAN I RETURN MY ORDER?

We offer a free collection service to all customers for Product(s) you wish to return except in relation to certain types of Products as set out in the Returns Policy. You have 14 days from receiving your order to return the Product to us. We strongly recommend that you book your free returns pick-up within 7 days of receiving your order to ensure that it arrives back in time. To book a free return pick-up:

WHAT PAYMENT METHODS DO WE ACCEPT?

- Credit cards - Debit Cards - Internet Banking - COD

HOW ARE REFUNDS PROCESSED?

Once the return has been received at our warehouse and accepted by the Quality and Control team, the refund will be processed via the original payment method. The refund includes the full price for the Product(s) but not the delivery charges.